Free standard U.S. & CANADA shipping on orders over $49

Refund Policy

Returns
Our policy lasts 7 days. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@imkacosmetics.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@imkacosmetics.com and we will direct you how to return your item.

Depending on the company we used to ship your product, the return address may be one of the address below, but please contact us for confirmation prior to shipping

Imka Cosmetics 
1511 SANDY BEACH ROAD 
PICKERING ON L1W 1Z5 
Canada 

OR

Imka Cosmetics 
2045 NIAGARA FALLS BLVD STE 4 
NIAGARA FALLS NY 14304-1675 
United States 


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Imka Cosmetics 
1511 SANDY BEACH ROAD 
PICKERING ON L1W 1Z5 
Canada 


OR

Imka Cosmetics 
2045 NIAGARA FALLS BLVD STE 4 
NIAGARA FALLS NY 14304-1675 
United States 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Imka Cosmetics Team